Terms and Conditions

 
>Home >T&C

Terms and Conditions

An order made via this site is an offer to purchase one or more products. When we receive a valid order from you, we will accept this offer by confirming via email that we have received and are processing the order.

Payment

We currently accept the following Payment Options: Amex, Visa, MasterCard.The name that will appear on your statement will be 100% Newbolds Upper Hutt

layby

Finance

Payment on Pick up

Pricing

All prices listed on this website are in New Zealand dollars and are inclusive of GST. While we endeavour to ensure that all prices are correct when published, we reserve the right to amend the prices where an error has occurred. 

Please Note: Prices listed are available online only. 

Privacy

The privacy of our customers data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorized by our bank, using secure encryption.

Delivery 

Please Note:

Delivery of some products may take up to 1 - 2 weeks due to availability and manufacturing.We will email you within 24 hours of receiving your order to advise expected delivery dates and arrange a suitable time to deliver your items. We reserve the right to cancel any sale where stock is not available. We will not hold any stock where the sale is not finalized.

Upfront delivery costs

We disclose our delivery fee upfront, so you know exactly how much your total order will cost. delivery charges will be automatically calculated in the Checkout process and displayed as a line item in your costs. The delivery fee is calculated by the size and weight of the items, plus the delivery location.

Deliveries outside of the greater Wellington region are made via 3rd party carrier to residential addresses only.

If you have any special delivery instructions, please detail in the notes section of your order or contact us with your specific requirements. Any additional requirements may incur additional charges. Please note, delivery does not include installation of your products. 

We will deliver the products set out in your order anywhere in New Zealand. We do not deliver outside New Zealand, however, an overseas order may still be placed with a New Zealand delivery address.

You will receive a confirmation email with a tracking number for your item once your order has been dispatched. We aim to deliver all standard orders within 1-7 business days depending on the size of the item and delivery location

If you select pick up goods, these must be collected within 5 working days.

Cancellations 

In the case of a customer cancellation credit card fees may apply.

also a 15% restocking fee may apply depending on the item